Scope of Application of Kiosks and Terminals
Retail
Self service kiosks for faster ordering, payments,
customer service and queue reduction. We can adapt the solution for self
checkout, product catalogues, loyalty programs, digital advertising,
payment processing and customer information services.
Best for: stores, shopping centres, supermarkets, showrooms.
Airports & Transport
Terminals for faster passenger service, ticketing, navigation and operational automation. We can configure kiosks for check in, boarding pass
printing, ticket sales, baggage information, wayfinding,
payments and passenger support
Best for: airports, bus stations, railway stations, transport hubs.
Educational institutions
Terminals for student services, registration, payments
and campus navigation. We can adapt kiosks for student registration,
attendance tracking, information points, library access, payments and internal service requests.
Best for: schools, universities, training centres, campuses.
Medical institutions
Self service terminals that reduce queues and simplify patient registration.
We can adapt the solution for patient check in, appointment management, payments, queue management, information services and document
processing.
Best for: hospitals, clinics, laboratories, medical centres.
Government & Public
Self service terminals for faster citizen service
and document workflows. We can adapt kiosks for digital forms, document
submission, identity verification, payments, queue management and public information services.
Best for: municipalities, public offices, administrative centres.
Banks & Financial Services
Secure self service terminals for customer
operations and document processing.
We can adapt the solution for customer identification, payments, document scanning, card services, service requests and queue management.
Best for: banks, insurance companies, financial offices.
Developments for individual business processes
Our terminals are not limited to one fixed scenario. The hardware configuration, interface logic and software functions can be adapted to the way your business actually works.
A One Template Product
The terminal can be adapted for different industries, user flows and operational tasks.
Hardware And Software
Together The physical terminal and software logic are planned as one solution, not as separate disconnected parts
Configured Around The Client’s Task.
The final solution depends on what the terminal should do, who will use it and where it will operate.
Self-Service Terminals “Turnkey” by Onia Solutions
We design and manufacture self-service terminals delivered as a complete turnkey solution — from the very first concept to full-scale operation.
What is a self-service terminal?
A self service kiosk is an interactive station that allows users to
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browse products or services independently
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place and pay for orders
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check order status or service information
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receive receipts, tickets, order numbers or instructions
For business, it is not just a screen with functions it is a customer interaction point that can be adapted
to a specific service process, payment flow or operational task
These terminals enable customers to complete actions without the need for cashiers or staff involvement,
making the process faster, more convenient and easier to manage.
Benefits for your business
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Reduced staffing costs fewer cashiers, reception desks or manual service points
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Shorter queues and faster customer service
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Improved operational efficiency faster order, registration or service processing
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Modern brand image customers see your company as digital and innovative
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Adapted to your workflow the terminal can be configured around your business process, not only
around a standard kiosk template -
Scalability from a single unit to multi location deployment
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Integration with your systems payment platforms, CRM, ERP, databases or other business tools.
How it can work
1.The user starts the required action on the touchscreen for example check in, payment, ticket
purchase, registration, identification, information request or document submission
2.The terminal guides the user through the process step by step with a clear interface adapted to the
client’s service scenario
3.The system performs the required operation payment, verification, document scanning, ticket
issuing, queue registration, order processing or access control
4.Data is transferred to the client’s internal system if required such as CRM, ERP, database, queue
system, ticketing system or payment platform
5.The user receives the result receipt, ticket, queue number, confirmation, instruction, access
permission or next step information.
Our turnkey offering
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Tailored hardware design display , housing, sensors, payment modules and other required components
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Custom software development interface, user flows and backend integrations
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Project scope, timeline and budget planning before production starts
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Prototyping , testing and fine tuning
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Manufacturing from single units to large series
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Installation , setup and launch at your site
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Ongoing support, updates and maintenance
Why Onia Solutions?
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Expertise in both hardware and software tailored to your needs
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End-to-end approach — one partner from concept to operation
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Flexibility — designs and functions adapted to your industry (restaurants, logistics, retail, healthcare, etc.)
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Proven experience in projects of different complexity and scale
